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Business Type and / or Company Name Located near:  
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company information
Company: RICHMOND IMPORTING LIMITED
Telephone No:
Address: UNIT 6, BARROWMORE ESTATE , GREAT BARROW , CHESTER
Location: CHESTER
Postcode: CH3 7JS
WebSite: lazyboneuk.com
Business Type: RETAIL SALES,INTERNET SALES
Date Created: 11/02/2008

review information
Rating based on 1 review(s)  
Last Review: 11/02/2008 @ 22:21
Pre-Sales Rating:
80%
Service Rating:
0%
Value For Money Rating:
0%
Product Quality Rating:
N/A
   
Write a Review
Pre-Sales Rating:
80%
Service Rating:
0%
Value For Money Rating:
0%
Product Quality Rating:
N/A
 very poor
Despite numerous attempts to ring the company (daily, 14-18 January), only the answerphone was ever available, and no-one returned my daily messages, each getting more and more brusque! Only after several e-mails, and involving trading standards officers was I able to get a response - my money refunded, but no message or apology accompanied it! I ordered 30th November for Christmas, allowed time for Xmas post and reasonable delays (given the media hype about delayed oreders) My e-mail pre-Xmas was ignored, and again on 9th Jan - only after 18th Jan was I told they were looking into it (by e-mail, never a named contact) Despite this, and an alleged replacement that never materialised, only on 11th Feb was a refund made. Mistakes are inevitable - these can happen to anyone, but such appaling customer service and care is unforgiveable.

Review created on 11/02/2008 @ 22:21 by LIZ


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